Crystal Report viewer not showing the embedded image

Question

Crystal Report viewer not showing the embedded image "the logo" of the report at the runtime, instead of an image i got a label with text "image" as you can see:

and this the original one in the design mode

I am using Visual Studio 2017 Pro, asp.net 4.5, and Crystal Report 13 ver. 13.0.25.3158.

I have tried everything mentioned in this post:
Crystal Reports images not visible in web viewer

here is the handlers in my web.config:

    <httpHandlers>
                <add verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=13.0.3500.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
        </httpHandlers>
<system.webServer>
    <handlers>
      <add name="CrystalImageHandler.aspx_GET" verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=13.0.3500.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" preCondition="integratedMode"/>
    </handlers>
    <validation validateIntegratedModeConfiguration="false"/>
  </system.webServer>   

the same problem in both my Dev laptop and the actual server. Any suggestion please?

Answer 1

Try to change the path in httpHandlers and in handlers section in web.config from :

path="CrystalImageHandler.aspx"

to

path="CrystalImageHandler*"

in web.config :

    <httpHandlers>
            <add verb="GET" path="CrystalImageHandler*" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=13.0.3500.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
    </httpHandlers>


<system.webServer>
<handlers>
  <add name="CrystalImageHandler.aspx_GET" verb="GET" path="CrystalImageHandler*" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=13.0.3500.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" preCondition="integratedMode"/>
</handlers>
<validation validateIntegratedModeConfiguration="false"/>

</system.webServer>