Don't get any push notifications after changing to another apple account

Question

I'm currently working on an ios app. A few days ago I used an apple account which was enrolled as an individual. To receive notifications, I used fastlane pem: https://github.com/fastlane/fastlane/tree/master/pem to create a pem file. This library generates a certificate for push notifications (Type: Apple Push Services) in your apple account. This pem file was added to our server and the push notifications worked, I received them.

However, we changed to a new apple account, which was enrolled as a individual. I used this account in XCode, created a new app id (with another bundle id then before) and provision files. I again used Fastlane pem to create a new pem file and updated the pem file on the server. For some reason I don't get notifications now. When we change to the first account and update the pem file again, it does work again. So, I guess it has something to do with the new apple account.

Any idea? Thanks!

Answer 1

Check the following:

• Is Push enabled in your Xcode-Project?
• Is Push enabled for the app in your developer Portal and is the certificate stored for push?
• Are the certificats valid? (developer portal)
• Check your notification device token what you get in the AppDelegate if it's still the same. As far as i know is the token created per device/app-combination. If your app has another id, iOS thinks it is "another" app and you will get another token.
• Did your app with the new id request remote notifications? If not you have to ask or have a look in iOS-Settings whether notefications are enabled or not.

Answer 2

I finally solved it. I don't know what excactly caused the problem. I transfered the app on apple account 1 to apple account 2. Therefore, the app id was transferred as well. I deleted the app id I previously used on apple account 2. So I used the app id on apple account 2 that was transferred from apple account 1. The certificates were not being transferred, so I created them like I used to do and created the pem file. This did the trick.