I am working on a CRM project. I've been informed that the document storage within the CRM system is undergoing changes. The documents will be relocated to Azure blob storage. We're developing a solution to enable emailing to a shared mailbox, with emails stored as attachments to the contact record and a case is created in CRM. Adhering to best practices, rather than storing documents in CRM, we recommend storing emails in SharePoint and creating links in CRM to reference the documents. Is it correct?
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