I am getting requests.exceptions.SSLError
Error: The app encountered an error processing your request. If you are an administrator of the app, view the full error in the logs. See aka.ms/appservice-logs for more information. Error type: <class 'requests.exceptions.SSLError'>
I tried by installing all the required libraries. How can I resolve this error? python -m venv .venv .venv\Scripts\activate pip install -r requirements.in python -m venv .venv pip install -r requirements.in
Here is my error in logs HTTPSConnectionPool(host='openaipublic.blob.core.windows.net', port=443): Max retries exceeded with url: /encodings/cl100k_base.tiktoken (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:992)')))
Call Stack: Traceback (most recent call last): File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\urllib3\connectionpool.py", line 467, in _make_request self._validate_conn(conn) File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\urllib3\connectionpool.py", line 1096, in _validate_conn conn.connect() File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\urllib3\connection.py", line 642, in connect sock_and_verified = _ssl_wrap_socket_and_match_hostname( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\urllib3\connection.py", line 782, in ssl_wrap_socket_and_match_hostname ssl_sock = ssl_wrap_socket( ^^^^^^^^^^^^^^^^ File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\urllib3\util\ssl.py", line 470, in ssl_wrap_socket ssl_sock = ssl_wrap_socket_impl(sock, context, tls_in_tls, server_hostname) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\urllib3\util\ssl.py", line 514, in _ssl_wrap_socket_impl return ssl_context.wrap_socket(sock, server_hostname=server_hostname) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Python311\Lib\ssl.py", line 517, in wrap_socket return self.sslsocket_class._create( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Python311\Lib\ssl.py", line 1075, in _create self.do_handshake() File "C:\Python311\Lib\ssl.py", line 1346, in do_handshake self._sslobj.do_handshake() ssl.SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:992) During handling of the above exception, another exception occurred: Traceback (most recent call last): File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\urllib3\connectionpool.py", line 790, in urlopen response = self.make_request( ^^^^^^^^^^^^^^^^^^^ File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\urllib3\connectionpool.py", line 491, in make_request raise new_e urllib3.exceptions.SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (ssl.c:992) The above exception was the direct cause of the following exception: Traceback (most recent call last): File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\requests\adapters.py", line 486, in send resp = conn.urlopen( ^^^^^^^^^^^^^ File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\opentelemetry\instrumentation\urllib3_init.py", line 228, in instrumented_urlopen return wrapped(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^ File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\urllib3\connectionpool.py", line 844, in urlopen retries = retries.increment( ^^^^^^^^^^^^^^^^^^ File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\urllib3\util\retry.py", line 515, in increment raise MaxRetryError(pool, url, reason) from reason # type: ignore[arg-type] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='openaipublic.blob.core.windows.net', port=443): Max retries exceeded with url: /encodings/cl100k_base.tiktoken (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (ssl.c:992)'))) During handling of the above exception, another exception occurred: Traceback (most recent call last): File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\opentelemetry\trace_init.py", line 573, in use_span yield span File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\opentelemetry\sdk\trace_init.py", line 1046, in start_as_current_span yield span_context File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\opentelemetry\instrumentation\requests_init.py", line 309, in instrumented_send raise exception.with_traceback(exception.traceback) File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\opentelemetry\instrumentation\requests_init.py", line 230, in instrumented_send result = wrapped_send(self, request, **kwargs) # *** PROCEED ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\requests\sessions.py", line 703, in send r = adapter.send(request, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "D:\Project\azure-ai-search-demo\backend.venv\Lib\site-packages\requests\adapters.py", line 517, in send raise SSLError(e, request=request) requests.exceptions.SSLError: HTTPSConnectionPool(host='openaipublic.blob.core.windows.net', port=443): Max retries exceeded with url: /encodings/cl100k_base.tiktoken (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:992)')))
I have Chat Ai with python as backend, I want to chat with Ai, in response it is showing error Error: The app encountered an error processing your request. If you are an administrator of the app, view the full error in the logs. See aka.ms/appservice-logs for more information. Error type: <class 'requests.exceptions.SSLError'>