I am administering Google Workspace email service and I had a catch all done for the delivery of all mails sent to non exiting mailboxes to go in one specific mail box. I've did this with Default Routing rule.
Now I need to reroute [email protected] mail to external Help Desk system. I've did a default routing rule and it is working, but the global catch rule is catching also the [email protected] mails.
Can you suggest how I can exclude the support mails?
I've tried to do the support mails with routing, but the default rule still catches them.