Formula to answer the "was this ticket still open on April 30th 2015" in Crystal Reports

Question

The Data I'm working with is

INC#  Client   Summary     Opened Date     Closed Date  
1     user A   Issue 1      12/18/2006     07/03/2015  
2     user B   Issue 2      04/01/2015     07/02/2015  
3     user C   Issue 3      05/04/2015     05/06/2015 

I want to run a report that will show me how many open tickets were in our queue at the end of each month. I need a formula to answer the question "was this ticket still open on April 30th 2015" then show a count

Right now I'm pulling all the tickets we have from Track-IT! 9 have and just done some filtering out of subTickets in Crystal reports XI.

Answer 1

This sql script may help

declare @endOfMonths table(endDay datetime);
insert into @endOfMonths values('2015-01-31');
insert into @endOfMonths values('2015-02-28');
insert into @endOfMonths values('2015-03-31');
... -- you may insert these dates within a loop also

select count(*), endDay 
from dataTable
inner join @endOfMonths on endDay between OpenedDate and ClosedDate
group by endDay
order by endDay