Git always wants a password instead of using the ssh key at pulling from GitLab using git SSH

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Once it was working for a short time, but now git always asks for the password instead of using the key when push or pull to the GitLab server. According the server admin in the log of the GitLab server there is only the keyboard authentification request, no public key request at all. When I issue a ssh -v to the GitLab server all works fine. The problem occurs in the windows command line and in the git bash too. Also when TortoiseGit uses the git ssh this happens. When TortoiseGit uses the windows SSH it seems to work. What could happen that git SSH doesn't use the public key anymore?

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