Global Payments HPP sandbox. 508 Invalid characters in MERCHANT_RESPONSE_URL when ngrok is used

1.4k Views Asked by At

Is there any chance to get working the Global Payments HPP sandbox with ngrok?

Currently, it gives

508
Invalid characters in MERCHANT_RESPONSE_URL. Please contact the merchant.

for an URL like https://testsitewww.ap.ngrok.io/~testsite/shop/src/cart.php?target=callback&txn_id_name=txnId&txnId=000008-567H

enter image description here

The full request

(
[ORDER_ID] => testsite2_000008-567H
[MERCHANT_ID] => dev240640823746370784
[TIMESTAMP] => 20201110125116
[ACCOUNT] =>
[AUTO_SETTLE_FLAG] => 1
[HPP_VERSION] => 2
[AMOUNT] => 13999
[HPP_CUSTOMER_PHONENUMBER_MOBILE] =>
[HPP_CUSTOMER_EMAIL] => [email protected]
[HPP_SHIPPING_POSTALCODE] => 90001
[HPP_SHIPPING_COUNTRY] => 643
[HPP_SHIPPING_CITY] => Los Angeles
[HPP_SHIPPING_STREET1] => test
[HPP_SHIPPING_STREET2] =>
[HPP_SHIPPING_STREET3] =>
[HPP_BILLING_POSTALCODE] => 90001
[HPP_BILLING_COUNTRY] => 643
[HPP_SHIPPING_STATE] =>
[HPP_BILLING_CITY] => Los Angeles
[HPP_BILLING_STREET1] => test
[HPP_BILLING_STREET2] =>
[HPP_BILLING_STREET3] =>
[HPP_ADDRESS_MATCH_INDICATOR] => TRUE
[MERCHANT_RESPONSE_URL] => https://testsitewww.ap.ngrok.io/~testsite/shop/src/cart.php?target=callback&txn_id_name=txnId&txnId=000008-567H
[COMMENT1] => Test company
[CURRENCY] => USD
[SHA1HASH] => e068e2876262d61f22c84f440463fcdb1b42f90a

)

other URLs work correctly.

According to https://developer.globalpay.com/contact-us I have to ask integration questions here

1

There are 1 best solutions below

0
sid On BEST ANSWER

I think the character ~ in URL is causing the issue here, and not ngrok. I have just used nrok for the same, it works fine. My url looks something like: http://6c59460.ngrok.io/realexresponse
Also, ngrok points to a local IIS url like http://localhost:88. So effectively, the URL I am supplying in MERCHANT_RESPONSE_URL is http://localhost:88/realexresponse

I found this article suggesting to not use some characters in URL, as they may be reserved by the server or in this case Realex. One of them is ~
https://help.dragonmetrics.com/en/articles/213986-invalid-characters-in-url