{
"name": "afshana",
"email": "[email protected]",
"subject": "Defective",
"description": "defective",
"custom_fields": {
"cf_function874737": "POS",
"cf_type": "POS",
"cf_sub_type434709": "Category Mismatch"
},
"attachments":[
{
"content_type":"image/jpeg",
"name":"Sunflower_from_Silesia2.ext",
"uri":"https://upload.wikimedia.org/wikipedia/commons/4/41/Sunflower_from_Silesia2.jpg"
}
]
}
This the JSON format I'm trying to send it in the API https://capsteam.freshdesk.com/api/v2/tickets for creating a ticket in react native but every time its showing:
{
"description": "Validation failed",
"errors": [
{
"field": "attachments",
"message": "It should contain elements of type valid file format only",
"code": "datatype_mismatch"
}
]
}
This showing in the postman.
So can I get the correct way how to do this?
{
"name": "afshana",
"email": "[email protected]",
"subject": "Defective",
"description": "defective",
"custom_fields": {
"cf_function874737": "POS",
"cf_type": "POS",
"cf_sub_type434709": "Category Mismatch"
},
"attachments":[
{
"content_type":"image/jpeg",
"name":"Sunflower_from_Silesia2.ext",
"uri":"https://upload.wikimedia.org/wikipedia/commons/4/41/Sunflower_from_Silesia2.jpg"
}
]
}
I tried with this and got:
{
"description": "Validation failed",
"errors": [
{
"field": "attachments",
"message": "It should contain elements of type valid file format only",
"code": "datatype_mismatch"
}
]
}