I cant extract name using duckling in rasa 2.0

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I want to extract name using duckling but keep failing saing that "faild to extract requested slot 'name's "..can anyone explain me

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Melinda On

Duckling does not extract names. It specializes in regularly patterned entities like numbers and dates. See their list of supported dimensions. SpaCy offers pretrained models that usually have a PERSON dimension which might be what you want. See e.g. the label scheme for the English models