intel media software encoder

Question

I am using graph edit, and trying to use intel media software encoder with windows-8 (32-bit, Processor Intel-core i5) and getting configuration error

But it works fine with following situation :

• Windows-8 (64 bit , Processor intel-core i3),
• Windows-7 (32 bit , Processor intel-core i3),
• Windows-7 (64 bit , Processor intel-core i3).

Please help me to sort out the problem.

Answer 1

Try running it in Compatibility mode and make sure the installed version is 32bit and run it in admin mode, if it doesn't help.Post a few Screenshots for people to understand the issue.