Is there a way to update and delete a Glip team or group?

Question

I can retrieve a list of groups/teams or an individual one by using the chats API, but I cannot find how to update or delete a group or a team.

The GET APIs I use successfully include:

Get Chat List

GET https://platform.ringcentral.com/restapi/v1.0/glip/chats

Get Chat Info by ID

GET https://platform.ringcentral.com/restapi/v1.0/glip/chats/{chatId}

However, when I try to call PATCH or DELETE on the Chat ID API endpoint I receive a 404. Is there a way to delete a Glip team or group?

Answer 1

chats is a new endpoint to cover both Groups and Teams, however PATCH and DELETE have not been implemented on it yet.

Update Team

To update a team, use the old teams endpoint. The teamId below are the same as the chatId provided in the id property returned by the "Get Chat List" API.

Only the following body parameters are supported. Use the one(s) you wish to update.

PATCH https://platform.ringcentral.com/restapi/v1.0/glip/teams/{teamId}

{
  "public": true,
  "name": "My New Team Name",
  "description": "My Fancy Team"
}

A successful PATCH will return a 200 OK response with a JSON body of the team properties.

Delete Team

To delete a team, use the old teams endpoint. The teamId below are the same as the chatId provided in the id property returned by the "Get Chat List" API.

DELETE https://platform.ringcentral.com/restapi/v1.0/glip/teams/{teamId}

A successful response will result in a 204 No Content response status code.

Update Group

There is no option to update a group as it is just a chat with multiple participants.

Delete Group

It is not possible to delete a Group or a PrivateChat. Attempting to do so will result in the error below. To delete a Group, convert it to a Team first and then delete it.

HTTP 400 Bad Request

{
  "errors": [
    {
      "errorCode": "CNV-001",
      "message": "Conversation with type [Group] cannot be deleted."
    }
  ]
}