Microsoft Word don't load script for text behind

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I don't know where to ask, but does anyone got this problem in MS word ?

Instead of text that i expecting, i got this ? enter image description here enter image description here

Really appreciated for any kind help.

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FJT On

Is this when printing?

In file/Options/Advanced, under print, ensure that 'Print field codes instead of their values' is unchecked.

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