This is the third time in a few months that I have had a Dell WMS crash.
Each time it is a problem getting the MongoDB service up and running. I'm getting an error 1053: The service did not respond to the start or control request in a timely fashion.
I recently restored the machine from a backup and everything worked without issue for quite some time.
Mongod.cfg:
dbpath=C:\Program Files\DELL\WMS\Database\Mongo
logpath=C:\Program Files\DELL\WMS\MongoDb\mongod.log
bind_ip=localhost
auth=true
port=27017
If I restore a machine again - the file will be the same and the service will start. I have tried: mongod --dbpath "C:\Program Files\DELL\WMS\Database\Mongo" --repair to fix database but without a success.
The last info from log file looks like:
2024-01-18T20:19:59.237+0100 I CONTROL [serviceShutdown] got SERVICE_CONTROL_PRESHUTDOWN request from Windows Service Control Manager, will terminate after current cmd ends
2024-01-18T20:19:59.348+0100 I REPL [serviceShutdown] Stepping down the ReplicationCoordinator for shutdown, waitTime: 10000ms
2024-01-18T20:19:59.523+0100 I SHARDING [serviceShutdown] Shutting down the WaitForMajorityService
2024-01-18T20:19:59.696+0100 I CONTROL [serviceShutdown] Shutting down the LogicalSessionCache
2024-01-18T20:19:59.756+0100 I NETWORK [serviceShutdown] shutdown: going to close listening sockets...
2024-01-18T20:19:59.845+0100 I NETWORK [serviceShutdown] Shutting down the global connection pool
2024-01-18T20:19:59.845+0100 I STORAGE [serviceShutdown] Shutting down the FlowControlTicketholder
2024-01-18T20:19:59.860+0100 I - [serviceShutdown] Stopping further Flow Control ticket acquisitions.
2024-01-18T20:19:59.860+0100 I STORAGE [serviceShutdown] Shutting down the PeriodicThreadToAbortExpiredTransactions
2024-01-18T20:19:59.873+0100 I STORAGE [serviceShutdown] Shutting down the PeriodicThreadToDecreaseSnapshotHistoryIfNotNeeded
2024-01-18T20:19:59.881+0100 I REPL [serviceShutdown] Shutting down the ReplicationCoordinator
2024-01-18T20:19:59.881+0100 I SHARDING [serviceShutdown] Shutting down the ShardingInitializationMongoD
2024-01-18T20:19:59.900+0100 I REPL [serviceShutdown] Enqueuing the ReplicationStateTransitionLock for shutdown
2024-01-18T20:19:59.900+0100 I - [serviceShutdown] Killing all operations for shutdown
2024-01-18T20:19:59.900+0100 I COMMAND [serviceShutdown] Shutting down all open transactions
2024-01-18T20:19:59.900+0100 I REPL [serviceShutdown] Acquiring the ReplicationStateTransitionLock for shutdown
2024-01-18T20:19:59.900+0100 I INDEX [serviceShutdown] Shutting down the IndexBuildsCoordinator
2024-01-18T20:19:59.952+0100 I NETWORK [serviceShutdown] Shutting down the ReplicaSetMonitor
2024-01-18T20:19:59.977+0100 I CONTROL [serviceShutdown] Shutting down free monitoring
2024-01-18T20:19:59.988+0100 I CONTROL [serviceShutdown] Shutting down free monitoring
2024-01-18T20:19:59.997+0100 I FTDC [serviceShutdown] Shutting down full-time data capture
2024-01-18T20:19:59.997+0100 I FTDC [serviceShutdown] Shutting down full-time diagnostic data capture
2024-01-18T20:20:00.018+0100 I STORAGE [serviceShutdown] Shutting down the HealthLog
2024-01-18T20:20:00.018+0100 I STORAGE [serviceShutdown] Shutting down the storage engine
2024-01-18T20:20:00.032+0100 I STORAGE [serviceShutdown] Deregistering all the collections
2024-01-18T20:20:01.511+0100 I STORAGE [serviceShutdown] Timestamp monitor shutting down
2024-01-18T20:20:01.511+0100 I STORAGE [serviceShutdown] WiredTigerKVEngine shutting down
2024-01-18T20:20:01.514+0100 I STORAGE [serviceShutdown] Shutting down session sweeper thread
2024-01-18T20:20:01.530+0100 I STORAGE [serviceShutdown] Finished shutting down session sweeper thread
2024-01-18T20:20:01.530+0100 I STORAGE [serviceShutdown] Shutting down journal flusher thread
2024-01-18T20:20:01.596+0100 I STORAGE [serviceShutdown] Finished shutting down journal flusher thread
2024-01-18T20:20:01.597+0100 I STORAGE [serviceShutdown] Shutting down checkpoint thread
2024-01-18T20:20:01.597+0100 I STORAGE [serviceShutdown] Finished shutting down checkpoint thread
2024-01-18T20:20:10.020+0100 I STORAGE [serviceShutdown] shutdown: removing fs lock...
2024-01-18T20:20:10.021+0100 I - [serviceShutdown] Dropping the scope cache for shutdown
2024-01-18T20:20:10.030+0100 I CONTROL [serviceShutdown] now exiting
What could be the cause of the service failure? Where to look to find information? I can't keep restoring a copy from a few days ago to ensure month of further work. OS: Windows Server 2012 R2.