How we can make sure if recipient has opted out SMS notification in receiving the envelope or reminder sms then not send the SMS in DocuSign JAVA SDK. Kindly Help
OPTED_OUT_PHONE_NUMBER_FOR_RECIPIENT error in DocuSign Java SDK
88 Views Asked by Rajesh Kandari At
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This error means that this phone number did not agree to receive SMS messages from DocuSign, you cannot override this from your code or using DocuSign APIs, only the person that has the phone with this number can do this.
https://support.docusign.com/s/articles/sms-service?language=en_US&rsc_301
Explains this, but this is what they have to do, they have to text "START" to DocuSign (the exact phone number to text to depends on the country) and that will enable SMS messages from DocuSign for them moving forward.