Redeploy segments throws error is Sitecore 8

Question

I'm trying to redeploy segments for sitecore analytics. We are using sitecore 8 update 5.

But when I click Redeploy Segments button at /admin/redeploymarketingdata.aspx I get the following error

Could not create object of type "Sitecore.ExperienceAnalytics.Client.Workflow.DeploySegmentAction,Sitecore.ExperienceAnalytics.Client" (method: Sitecore.Pipelines.Processor.Invoke(PipelineArgs args)).

Stack Trace: 


[Exception: Could not create object of type "Sitecore.ExperienceAnalytics.Client.Workflow.DeploySegmentAction,Sitecore.ExperienceAnalytics.Client" (method: Sitecore.Pipelines.Processor.Invoke(PipelineArgs args)).]
   Sitecore.Diagnostics.Error.Raise(String error, String method) +129
   Sitecore.Pipelines.Processor.GetObject() +131
   Sitecore.Pipelines.Processor.Invoke(PipelineArgs args) +66
   Sitecore.Nexus.Pipelines.NexusPipelineApi.Resume(PipelineArgs args, Pipeline pipeline) +398
   Sitecore.Pipelines.Pipeline.Start(PipelineArgs args, Boolean atomic) +366
   Sitecore.Workflows.Simple.Workflow.ExecuteCommandActionsAndTransition(Item commandItem, Item dataItem, StringDictionary commentFields, Object[] parameters, Processor callback) +550
   Sitecore.Workflows.Simple.Workflow.Execute(String commandID, Item item, String comments, Boolean allowUI, Object[] parameters) +225
   ASP.sitecore_admin_redeploymarketingdata_aspx.DeploySegments() +1841
   ASP.sitecore_admin_redeploymarketingdata_aspx.Redeploy() +341
   ASP.sitecore_admin_redeploymarketingdata_aspx.__RenderpnlResults(HtmlTextWriter __w, Control parameterContainer) +50
   System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +131
   System.Web.UI.WebControls.WebControl.RenderContents(HtmlTextWriter writer) +15
   System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) +52
   System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +150
   System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +246
   System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer) +394
   System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +49
   System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +111
   System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +246
   System.Web.UI.Page.Render(HtmlTextWriter writer) +40
   System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +150
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +5363

I don't find any other analytics error other than this.

Answer 1

Type Sitecore.ExperienceAnalytics.Client.Workflow.DeploySegmentAction, Sitecore.ExperienceAnalytics.Client is not a part of Sitecore 8.0 U-5, but it was presented in previous updates. Looks like your Sitecore instance was upgraded up to U-5 from previous one.

The reason of the exception is item (_id: {22762234-2C2B-4008-89FD-FE0623B97622}) in master database. The item should be removed automatically during installation of Sitecore Update Installation Wizard 1.0.0 rev. 150804.zip package as a step of upgrade.

Check that you followed all steps from Upgrade Guild during upgrade.