Reviews are not displayed in Google Play

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Recently added my app to Google Play. Several people left reviews and ratings, and I even replied to some of the reviews. But the problem is that I don't see reviews on the app page. How can I solve this problem or do I need to wait?

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From real life tests I realized the following:

  • if the user removes the app in the first week after reviewing it, the review will disappear
  • if the user did not open the app at least two times in the first week of installation, the review will disappear
  • if the user install the app and review it before opening the app, the review will disappear