SoftLayer API doesn't recognize new Datacenter (osl01)

Question

As shown below, the new SoftLayer Datacenter in Norway is not recognized by the API. This call works with other Datacenters.

SoftLayer.managers.hardware._get_location(package, "osl01")

Traceback (most recent call last):
...
SoftLayer.exceptions.SoftLayerError: Could not find valid location for: 'osl01'

Answer 1

I am not able to replicate this using Bare Metal (Package 200) as a test. Can you specify which package ID you are seeing this with?

import SoftLayer
import json

package_id = 200
datacenter = 'osl01'

client = SoftLayer.Client()

location_object_filter = {
    'name': {'operation': datacenter}
}

location_object_mask = "priceGroups"

location = client["SoftLayer_Location_Datacenter"].getDatacenters(filter=location_object_filter, mask=location_object_mask)

if len(location) == 0:
    # error handling
    exit()

# lookup location group ids
location_group_ids = []
for location_group in location[0]["priceGroups"]:
    location_group_ids.append(location_group["id"])

object_filter_standard = {
    'items': {
        "prices": {
            "locationGroupId": {
                "operation": "is null"
            }
        }
    }
}

standard_items = client["SoftLayer_Product_Package"].getItems(id=package_id, filter=object_filter_standard)

object_filter_location = {
    'items': {
        "prices": {
            "locationGroupId": {
                "operation": "in",
                "options": [
                    {
                        "name": "data",
                        "value": location_group_ids
                    }
                ]
            }
        }
    }
}

location_items = client["SoftLayer_Product_Package"].getItems(id=package_id, filter=object_filter_location)

# let's key by item id
items = {}

for standard_item in standard_items:
    for location_item in location_items:
        if location_item["id"] == standard_item["id"]:
            items[location_item["id"]] = location_item
            break

    if standard_item["id"] not in items:
        items[standard_item["id"]] = standard_item


print(json.dumps(items, sort_keys=True, indent=2, separators=(',', ': ')))

Answer 2

Could you provide information about how are you getting package object? or the object that you are sending?

The package 257 has "Oslo 1" datacenter in regions assigned, but for 251 package is expected, because the package has not available "Oslo 1" as a region