Unable to set an application as a Device Owner (DO) using ADB shell on Android 10 devices

Question

Using the ADB command to set a chosen application as a Device Owner works on Android 9 and lower Samsung devices. It does not work on our Android 10 phones (Samsung S9 and S10) but it works on Android 10 Google Pixel phones. We made sure to remove any accounts from the devices and tried factory reset too. The command we use is: adb shell dpm set-device-owner /. The error we receive is always the same:

java.lang.RuntimeException: Can't set package ComponentInfo{com.example.xxxx/.DevAdminReceiver} as device owner.
        at com.android.commands.dpm.Dpm.runSetDeviceOwner(Dpm.java:204)
        at com.android.commands.dpm.Dpm.onRun(Dpm.java:115)
        at com.android.internal.os.BaseCommand.run(BaseCommand.java:56)
        at com.android.commands.dpm.Dpm.main(Dpm.java:41)
        at com.android.internal.os.RuntimeInit.nativeFinishInit(Native Method)
        at com.android.internal.os.RuntimeInit.main(RuntimeInit.java:339)