Unable to Update bisnode-deviation on Bisnode Form of Coupa SIM

Question

I have to update SIM by Easy_Form_response (Bisnode) to change deviation to YES. I tried following payload with and without Subject but this does not help this way.

Header information:

Content-type: XML and JSON Accept: XML and JSON

Payload XML

<easy-form-response>
    <subject>
        <custom-fields>     
            <bisnode-deviation>Yes</bisnode-deviation>
        </custom-fields>
    </subject>
</easy-form-response>

PAYLOAD JSON

{
    "id": :ID,
    "subject": {
        "id": ID,
        "custom-fields": {
            "bisnode-deviation": "yes"
        }
    }
}

End Point coupa

PUT: api/supplier_information/:SIM_ID/easy_form_responses/:EASY_FORM_RESPONSE_ID

and getting this response from Coupa

<?xml version="1.0" encoding="UTF-8"?>
<errors>
    <error>
        <![CDATA[An unknown error occured while creating/updating this record.]]>

    </error>
</errors>

Any help will be highly appreciated.

Answer 1

There might be different scenarios in Coupa in terms of SIM, Supplier, Invoice, and all their other financial terms you should have to refer their documentation or contact email about your issue you are facing.

some of the their endpoints are:

PUT - /api/users/:user_id/easy_form_responses/:id/add_approver add_approver Manually add an approver for an easy form response

You can further look at documentation for all their APIs.

Easy form response doc