I need to connect to the OTRS over its SOAP web service from another java application. In the web services configuration in system administration I have configured OTRS as provider, added the operations Ticket::TicketCreate and Ticket::TicketUpdate.
My problem is I don't know how to access this web service. Where is the endpoint?
OTRS version used is 3.3.9.
On
If interested, the otrs SOAP endpoint for 5.0 is almost the same:
http://SERVERADDRESS/otrs/nph-genericinterface.pl/Webservice/WEBSERVICENAME/OPERATION
I posted my solution (in Java) here
Endpoint is http://localhost/otrs/nph-genericinterface.pl/Webservice/GenericTicketConnectorSOAP