I am trying to implement SSO in Oracle Service cloud (RightNow CRM) using Azure AD SAML. The entity ID of Oracle Service cloud is alphanumeric and has couple of special characters (Ex: RNT-SP-1-{alphanumeric}=). But Azure AD SAML configuration accepts only Urls. Is there a way to put entity ID with special characters in Azure SAML configuration
Azure AD SAML entity ID allowed characters
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In Azure, you must use a URI as "entity ID" for the SAML configuration.
Shouldn't the entiry ID of Oracle Service cloud be in the same URI format? https://www.oracle.com/technical-resources/articles/middleware/oracle-identity-cloud-service.html