I'm trying to do automation tests on functionality that is calling Oracle RightNow support service.
Does Oracle provide some kind of mock API that I can send requests to and get some responses as part of my automated tests?
thanks
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@otto Service Cloud does not provide a Mock API service. However, each production instance comes with at least one test environment. So, with an account that has profile permissions to access the Connect for REST APIs, you can use the test environment for your test API calls. As long as the test environment and your production environment are on the same Service Cloud version, then the responses will have the same structure / schema from call-to-call.