Compare entered password with password in Oracle RightNow database

Question

I have made a Windows Foundation Communication project which is connected with a RightNow CX database. For logging in I want to authenticate users by comparing the entered password with the corresponding password in the database. So the questions are:

1. Where can I find the passwords in the database;
2. How do I get access to the passwords?;
3. Is an encryption needed?

Answer 1

The only version of RightNow that supports something remotely like what you are attempting is 13.11 where RightNow can act as a SAML IDP. Other than that, there is no way to leverage usernames and passwords within the Oracle RightNow Cloud to authenticate to another system.

As @abhi mentioned, there is no access (encrypted or not) to contact or account passwords in RightNow.