Create a template with quick reply in gupshup

Question

I'm using the gupshup API for create templates and templates simples and with call to action works, the problem come when a try to create with quick replies. I send the data of this way:

"buttons": [ { "type": "text", "text": "Call" } ],

data: The response of gupShup should of are this: Hello this a test. | [Call]

but is only:

data: The response of gupShup should of are this: Hello this a test.

My question is how is object for create a template whith quick replais in the gupShup API

Answer 1

you need to change the type inside the buttons object.

"buttons": [{"type":"QUICK_REPLY","text":"connect here"}],

There 3 are the different types of buttons: PHONE_NUMBER, URL and QUICK_REPLY

You can find the facebook documentation in here: https://developers.facebook.com/docs/whatsapp/business-management-api/message-templates#creating-message-templates

Good luck!

Answer 2

axios({
        method: "POST", // Required, HTTP method, a string, e.g. POST, GET
        url:
          "https://graph.facebook.com/v17.0/" +
          phone_number_id +
          "/messages?access_token=" +
          token,
        data: {
          messaging_product: "whatsapp",
          to: from,
          type: "interactive",
          interactive: {
            type: "button",
            header: {
              type: "text",
              text: "HEADER_TEXT",
            },
            body: {
              text: "" + msg_body,
            },
            footer: {
              text: "footer text",
            },
            action: {
              buttons: [
                {
                  type: "reply",
                  reply: {
                    id: msg_body,
                    title: "Save As Note",
                  },
                },
              ],
            },
          },
        },

        headers: { "Content-Type": "application/json" },
      }).catch((error) => {
        // Handle the error
        console.error(error);
      });