Can I send template messages to users who are not opt-in and not active using the sandbox app?
Gupshup whatsapp template message using sandbox?
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Sandbox App on Gupshup works in a limited way, unlike a live app where you are able to send a template message (BIC) to opt-in users even if they are inactive.
If your app is in a sandbox - the destination number should be marked as opt-in and active(this can be done by interacting with your app via proxy number: https://wa.me/917834811114). Also, you will not be able to submit a new template to WhatsApp for review/approval till your app is live.