Recently We have switched from Email Router to Server Side Synchronization (CRM On-Premise). Switching was successful and mailbox also seems active and showing incoming and outgoing processing status as success but when I am trying to check emails through incoming queue no emails getting created and not even email message records created in entity.
We are using self signed certificate and not CA Approved SSL. can Self Signed cert be the reason of this issue?
We are using self signed certificate and not CA Approved SSL. can Self Signed cert be the reason of this issue?
I found the issue, The issue was with one of the setting. Under Set Personal options- > Email-> Select Track=All Email Messages and it stared working